Noonmar Privacy & Cookie Policy
Last updated: 22 May 2025
Introduction
Your privacy is very important to Noonmar. We are committed to protecting your personal data and rights in accordance with the highest applicable legal standards, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), Gulf data protection regulations (such as Saudi PDPL and UAE Federal Decree Law No. 45), and Türkiye’s Law on the Protection of Personal Data No. 6698 (KVKK).
This unified policy outlines how we collect, use, and share your personal information when you use Noonmar’s website or services. It also clarifies our cookie policy and tracking practices, your rights as a user, and how to control your data.
By using our services, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, please stop using the site. We may periodically update this policy and will publish revisions with an updated effective date.
Data We Collect and How We Use It
- Direct Information: When you create an account or make a purchase, we collect data like your name, contact information, billing/shipping address, and payment details. This data is used to fulfill orders, provide services, and send updates or offers.
- Automatic Information: We collect your IP address, device/browser type, page visits, and session duration through cookies and analytics tools. This helps us improve performance and personalize your experience.
- Third-party Sources: If you use social login or shipping/payment providers, we may receive relevant data needed for service. All external data is handled under this policy.
- Purposes:
- To process orders and deliver services
- To enhance website performance and user experience
- For marketing (with your consent)
- For compliance and fraud prevention
- To process orders and deliver services
Cookie & Tracking Technologies
We use cookies and tracking technologies to improve your browsing experience. These include:
- Essential cookies for login and cart functionality
- Analytics cookies from Google Analytics, Hotjar, Microsoft Clarity
- Marketing pixels like Meta Pixel, TikTok Pixel, Snapchat Pixel
Your options:
- Accept/reject non-essential cookies via our banner
- Adjust your browser to block or delete cookies
- Opt-out tools: YourOnlineChoices
- We honor “Do Not Track” and Global Privacy Control signals
Data Sharing & Disclosure
We never sell your data. We may share it with:
- Service Providers: Payment, hosting, delivery, analytics (under contracts)
- Affiliates/Partners: When needed to operate services locally
- Authorities: When legally obligated
- With Your Consent: For joint promotions
All third parties are contractually bound to protect your data.
International Transfers
Data may be processed outside your jurisdiction. We ensure adequate protection through:
- GDPR: Standard Contractual Clauses (SCCs)
- KVKK: Consent or local approval
- Gulf regulations: Regulatory mechanisms as applicable
You may request information on current safeguards.
Data Security
We protect your data through:
- TLS encryption
- Firewalls and MFA
- Role-based access
- Periodic penetration tests
- Secure deletion procedures
If a data breach occurs, we will notify users and regulators within the legal timeframes (e.g., 72 hours under GDPR).
User Rights
You may request to:
- Access, correct, or delete your data
- Restrict or object to processing
- Transfer your data (portability)
- Withdraw consent
- Avoid automated decisions
For California residents: you can opt out of personal data sale or sharing.
To submit a request:
- Email: privacy@noonmar.com
- Form: noonmar.com/contact → Choose “Privacy”
Data Retention
We retain data only as needed:
- Orders/invoices: 5–7 years (legal/tax)
- Marketing: until you unsubscribe
- Support: up to 2 years after ticket closure
- Analytics: typically 14 months
Once expired, your data is deleted or anonymized.
External Links
Our site may link to third-party platforms. We are not responsible for their privacy practices. Please review their policies.
Children’s Privacy
Our services are not directed at users under age 13 (or the local digital consent age). We do not knowingly collect such data. Contact us if you believe we have done so in error.
Policy Updates
We may revise this policy. Any major changes will be communicated clearly. The date at the top reflects the last update.
Contact
Noonmar Data Protection Office
- Email: privacy@noonmar.com
- Form: noonmar.com/contact → Select “Privacy”
- Postal: Noonmar, Data Privacy Dept., P.O. Box •••, Riyadh 11456, Saudi Arabia
Legal References
This policy complies with the following regulations (latest updates):